Last updated: Thursday, January 20th 2022
When purchasing premium for the first time, you will be given a 7 day free trial. This trial is your opportunity to see what Fire Premium is all about and figure out whether you like it or not.
If you decide you don't like it, you can head over to the premium page on the Fire website where you originally purchased premium and click the
Billing Portalbutton to head on over to Stripe where you can cancel your subscription. We ask that you do this as soon as possible to avoid any unnecessary charges but refunds will be given, no questions asked, if you cancel within 7 days after your trial ends.
If you have previously purchased premium and were not eligible for a trial, you can get a refund, no questions asked, within the first 7 days of starting your subscription or within the first 14 days if you have not used any premium features.
In the cases where you are not eligible for a refund, you may be eligible for a discount code that you can use if you wish to resubscribe or give to a friend by letting us know why you're unsubscribing by making a ticket in the Fire discord.